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Service Status

For up to date service status, please see the Voyager status page here.

FAQs

What do I need?

Common Support Queries

Using VoIP Phones

Feature codes

Number Porting

Voicemail

Conference Calling

Transition to Conversant

Faxing

Mobile VoIP

Local Network

Call Forward

Training

Click to dial from Firefox

Click to dial and click to call

Click to dial from Thunderbird

C-Lite Installation Checklist

Configure the Cisco SPA personal directory

Distinctive Ring

Diverting to After Hours on C-Lite 2.0

How to configure SIPTAPI

How to scan your network for vulnerabilities

How to set up logging on your Cisco phone

Internet Connection Sharing

Outlook click to call

Configure SIP Phones

Asterisk

Automatic Provisioning

Cisco Devices

Generic Settings

Grandstream Devices

Netcomm UFB

Nokia

Panasonic

Polycom

Siemens Gigaset

Snom

Softphones

Computers

Android Phones

iOS Phones

Spark HG360B

Yealink

User Guides

C-Lite 2.0

Basic Concepts

Basic Concepts
Create a callflow
Devices
Ring Groups
Time of Day
Users
Voicemail
Menus (IVRs)
Call Statistics
Buying a Number
Account Plans
Checking Invoices and Call Records

Features on C-Lite 2.0

Audio Conferencing
Call Recording
Dial-by-Name Directory
Feature Codes
Group Pick-up
Hot Desking
Intercom
Listen & Whisper
Media
Monitoring (BLF)
Music on Hold
Page Groups
Personal Parking
Ring Time
Valet Parking
Webhooks

C-Mon

Call History

Number Porting

Salesforce

Logging in

Hardware

Cisco SPA IP Phones User Manual

Yealink SIP Phones User Manual

Siemens Gigaset IP Phones User Manual

Call log extract technical documentation

Plantronics Auto Answer

Remote Answer with a Headset

Ubiquiti EdgeRouter Lite

Conversant API

Configuration API

Overview

Authentication

Filtering Data

CDR

Accounts

Callflows

Conferences

Devices

Invoices

Media and TTS

Menus

Phone Numbers API

Resources

Ring Group

Subscriptions

Timed Routes

Voicemail Box

Radius Accounting Endpoint

Onboard

Account Plans

Call Control API

Click-to-Call

QuickCall

WebHooks

Webhooks events

WebHooks Schema

Service Status

Videos

5 minute PBX setup

Set up Call Forwarding

Create a Softphone

Set up Call Recording

Music on Hold

Call Reporting

Invoices and Call Costs

User Interface

How to Add a User

How to Update Subscriptions

How to Add Phone Numbers

How to use Browserphone

How to Monitor Your Call Centre in Real Time

C-Force Softphone

How to Forward Calls in Bulk (Emergency Mode)

How to Setup a Callflow Menu

How to Setup/Provision a SIP Phone

Email

support@conversanthq.com

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